This course provides entry-level network administrators, network support, and help desk technicians with the knowledge and skills needed to install, configure, operate, and troubleshoot a small enterprise network. ICND2 focuses on understanding redundant topologies, troubleshooting common networking issues, configuring EIGRP and multiarea OSPF in both IPv4 and IPv6, understanding WAN technologies, and becoming familiar with device management.



In this course, you will:

  • Manage VLANs on Cisco switches.
  • Manage STP.
  • Manage EtherChannels.
  • Describe the mechanisms used to mitigate network threats.
  • Configure infrastructure services.
  • Describe QoS concepts and techniques to manage congestion.
  • Perform infrastructure maintenance.
  • Manage devices using AAA with the TACACS+ and RADIUS protocols.
  • Describe the basics of network programmability.
  • Describe the features of WAN technologies.
  • Manage routing protocols.



The course is intended for individuals seeking the CCNA Routing and Switching certification and for pre and post sales engineers involved in the installation and support of enterprise branch office networks.



Understand network fundamentals and be able to:

  • Implement local area networks.
  • Implement Internet connectivity.
  • Manage network devices.
  • Secure network devices.
  • Implement basic IPv6 connectivity.
  • Prior Attendance of ICND1 is recommended.



Module 1: Managing VLANs on Cisco Switches

  • Configure VLANs on Cisco Switches.
  • Configure Connectivity Between Cisco Switches.
  • Troubleshoot VLANs.
  • Troubleshoot Interswitch Connectivity.


Module 2: Managing STP

  • Basics of STP.
  • Configure STP.
  • Troubleshoot STP.


Module 3: Managing EtherChannel

  • Basics of Switch Stacks and VSS.
  • Configure EtherChannel.
  • Troubleshoot EtherChannel.


Module 4: Mitigating Threats to the Access Layer

  • Configure Access and Trunk Interfaces.
  • Configure IEEE 802.1x Port-Based Authentication.
  • Configure DHCP Snooping.


Module 5: Configuring Infrastructure Services

  • Configure HSRP.
  • Overview of Cloud Services.
  • Configure Traffic Filtering Using Access Lists.
  • Troubleshooting ACLs.
  • Configure VRRP.


Module 6: Describing QoS Concepts

  • Describe the QoS Concepts.
  • Describe the Congestion Management and Avoidance Techniques.


Module 7: Infrastructure Maintenance

  • Configure SNMP.
  • Troubleshoot Network Connectivity Issues Using ICMP Echo-based SLA.
  • Troubleshoot Problems Using Local SPAN.
  • Troubleshoot Basic Layer 3 End-to-End Connectivity Issues.


Module 8: Managing Devices Using AAA

  • Manage a Device Using AAA with TACACS+.
  • Manage a Device Using AAA with RADIUS.


Module 9: Network Programmability

  • Network Programmability Basics.


Module 10: WAN Technologies

  • WAN Topology Basics.
  • WAN Access Connectivity Basics.
  • Configure PPP on WAN Interfaces Using Local Authentication.
  • Configure MLPPP on WAN Interfaces Using Local Authentication.
  • Configure PPPoE Client-Side Interfaces.
  • Configure GRE Tunnel Connectivity.
  • Describe Single-Homed Branch Connectivity.


Module 11: Routing Technologies

  • Routing Protocols.
  • Configure Inter-VLAN Routing.
  • Configure OSFPFv2 Routing for IPv4.
  • Configure OSFPFv3 Routing for IPv6.
  • Configure EIGRPv4.
  • Configure EIGRPv6.
  • Troubleshoot Routing Protocols.



  • CCNA Security: Implementing Cisco Network Security


Related Certification

  • CCNA Routing and Switching (Exam 200-105 ICND2)